Services

In the early days of a new project, a choice of system solution must be selected, drawings and schematics need to be designed, and plans presented. Other general questions must also be addressed, such as

• How should the solar shading interact with other systems driving the building?
• Are there any specific needs or wishes from the tenants?
• What level of management is expected?
• How do the surroundings affect our facades in terms of shadows during the day/year?
• Are there any particular safety parameters we need to take into account?

We can assist you during the planning meeting with other consultants and experts in the project team, thus ensuring to make your life just a little easier.
Somfy’s Project Development experts provide the support you need to meet the unique requirements of each project and make sure that the solution is correctly specified. We are here to help, so don’t hesitate to call on us as early as possible! 

During the installation phase, we can provide various types of support and services, depending on what is required.

Installation – Somfy offers a range of services depending on your project location and size. Our Projects and Services team, including Somfy Electrical Services, a specialist electrical contractor for solar shading installation, support projects with electrical installation, project commissioning and project management.

Integration - our technicians are experts in both open protocol solutions, like KNX, LON or IP and Somfy proprietary systems. We can support a smooth integration with the building’s BMS, when such exists.

Commissioning - after installation we verify that the system is fully operational and performing in accordance with the design and specified requirements.

In order to give the system solution a long lifespan and to continuously perform optimally, proper maintenance is required. We tailor our services to your needs.

• One-off trouble shooting 
• Visits to adjust/optimise settings and check functionality
• Ongoing maintenance agreements 

Even with proper maintenance, there will come a time when the solution will need to be modernised. Somfy offers flexible modernisation solutions and we manage everything, ranging from replacement of faulty components to full replacement of a system.

Contact us to find out how we can secure optimal performance, and extend the lifespan of your system - or when it is time, modernise it in a professional manner with minimal disturbances to the building’s tenants.